New Survey Reveals The Worst 3 Airlines In Europe According To Travelers

New Survey Reveals The Worst 3 Airlines In Europe According To Travelers


Share The Article

Last Updated

Europe often is the world capital for railway journey, with new thrilling cross-border journeys launching this yr, together with a Sleeper Train visiting 7 of its most beautiful cities, however flying stays by far and huge the simplest and most cost-effective method to discover the culturally-charged continent.

Even essentially the most environmentally-conscious of vacationers will throw warning to the wind when tempted with ten-dollar flights to Spain or a last-minute sunny getaway provide to Cyprus that prices much less commuting inside a single nation, however flying in Europe doesn’t come with out its challenges.

Wizz Air Aircraft Taking Off With A Snowy Mountain In The Background

While it is true it can save you a considerable sum of money touring low-cost, you will must grasp the art of carry-on packing, observe strict baggage insurance policies, and also you might need to permit for some flexibility in your journey plans (you already know, simply in case there’s some delay concerned).

In case you’ve got been questioning, and when you’re the type who likes to make better-informed choices in the case of reserving flights, a brand new Which? survey has revealed the prime 3 worst airways for short-haul flights in Europe (and it consists of the main funds service):



With an approval rating of 49%, Spain’s Iberia isn’t solely the third worst airline for flights inside Europe however the worst-ranking full-service service based mostly on the Which? survey. That’s to not say it is unhealthy, as round 87% of flights will arrive on time.

Still, on-time efficiency isn’t the one metric to consider, with the dearth of complimentary meals and customized service on short-haul routes, which comprise the majority of Iberia’s flight map, prone to be perceived negatively by prospects.

traveler at airport flight board

This would not be an issue with Ryanair, Vueling, or easyJet, as resorting to aggressive fare wars whereas sustaining operational prices as little as potential appears to be their enterprise mannequin. Iberia, alternatively, has greater ticket costs in comparison with funds carriers.

Flying from London to Madrid, tickets begin from $86 one-way, no baggage added, in comparison with solely $25 on Ryanair. At these charges, you’d anticipate Iberia to supply extra consolation, and even present free snacks onboard, and that’s nearly by no means the case short-haul.


Tourists Boarding A Ryanair Flight In Europe

Speaking of Ryanair, the Irish big is the single-largest funds service in Europe, reaching 227 worldwide locations. Its short-haul flights serve not solely European but in addition North African, Middle Eastern, and Western Asian hubs, with Morocco, Türkiye, Egypt, and Armenia, to call a couple of.

When it involves customer support, you get what you pay for: you may’t anticipate pampering, well-cushioned seats, free nibbles, and even reclination, for that matter, on a $20 flight from Paris-Beauvais to Gdansk, one of many prettiest cities in Poland, or Malaga, in Spain’s warm Costa Del Sol.

aerial view of Malaga, Spain

At an approval charge of 47%, complaints embrace stiff seats and (at instances) disdainful workers. Compared to the United States, it is nearly not possible to sack contract staff based mostly on their efficiency and/or therapy of consumers except it is one thing main on account of Europe’s strong labor rights.

Don’t anticipate Ryanair flight attendants to exit of their method to be accommodating of your wants, nor the airline itself to indicate understanding, or challenge refunds if you cannot make your flight on account of private causes. On the intense aspect, their punctuality is not suboptimal, with most departures taking place on time.

Wizz Air

Wizz Air Staff Pictured Mid Flight, Unspecified Flight, Europe

The title of the worst airline in Europe at the moment goes to Hungary-based Wizz Air, with a buyer rating of solely 44%. Issues are much like these of Ryanair, because it scores low for seat consolation, meals and drinks, and it is primarily a Business and First Class buyer’s worst nightmare.

It will get you the place it is advisable to be, and there is not any denying cheap last-minute tickets ranging from as little as $34 are exhausting to return by in different airways, however you undoubtedly should not anticipate the usually detached workers to stick to the very best requirements of customer support.

luggage with wizzair plane

Once once more, this isn’t America, the place it is all smiles and pleasantries. That being mentioned, Wizz Air flights departed on time for essentially the most half all through 2023, with solely 2% being delayed by over three hours, greater than most of its opponents, but not alarmingly excessive.

The firm has fought again towards the classification, declaring the survey methodology as ‘deceptive’ and stating the outcomes are ‘not consultant’, mentioning that just one.15% of respondents mentioned they flew with Wizz Air throughout that interval.


view of a young woman on an airport

Wizz Air, Ryanair, and Iberia are three of the most well-liked airways in Europe, and although the shopper expertise isn’t stellar, based mostly on the Which? survey, it is comparatively passable. Once once more, you should not anticipate excellent service paying the equal to a meal on flight tickets.

Being low-cost carriers, they may after all entice each fierce defenders and staunch detractors, and the latter is especially true for individuals who have had a very unhealthy expertise flying low-cost in Europe, be it on account of mishandled baggage, flight delays, or unhelpful workers.

Frustrated Passenger At Airport

This doesn’t imply you need to anticipate the worst your self or that your individual buyer journey will likely be totally reflective of the outcomes of this survey, which, as Wizz Air officers remarked, might have had its outcomes affected by the underrepresentation of sure focused audiences.

The full record of best-performing airways on short-haul European routes, ranked from greatest to worst based mostly on Which?‘s findings, may be seen under, alongside their respective buyer scores:

  1. Jet2: 81%
  2. Icelandair: 74%
  3. Norwegian: 74%
  4. Turkish Airlines: 73%
  5. Logan Air: 72%
  6. Swiss: 71%
  7. Finnair: 68%
  8. TAP Portugal: 67%
  9. Aer Lingus: 66%
  10. Air France: 65%
  11. SAS: 64%
  12. Aegean Airlines: 63%
  13. KLM: 62%
  14. EastJet: 59%
  15. TUI: 59%
  16. Air Malta: 58%
  17. Lufthansa: 57%
  18. BA: 56%
  19. Vueling Airlines: 53%
  20. Iberia: 49%
  21. Ryanair: 47%
  22. Wizz Air: 44%

Read More:

Top 5 Travel Insurance Plans Starting At $10 Per Week

How To Easily Earn Points For Free Travel

↓ Join Our Community ↓

The Travel Off Path Community FB group has all the most recent journey information, conversations, and Q&A’s taking place day by day! 


Enter your e-mail handle to subscribe to Travel Off Path’s newest breaking journey information, straight to your inbox.

This article initially appeared on

Opinions expressed listed here are the creator’s alone, not these of any financial institution, bank card issuer, lodge, airline, or different entity. This content material has not been reviewed, accredited or in any other case endorsed by any of the entities included inside the put up.

Source link

Leave a Reply

Your email address will not be published. Required fields are marked *